Privacy Policy

Wheels & Waves ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1.  Information We Collect

We may collect personal information from you in the following ways:

• Personal Identifiers: Name, email address, phone number, and postal address.
• Booking Information: Details related to your booking, including wedding or event date, location, and specific service requests.
• Payment Information: Credit/debit card details, billing address, and other financial information necessary to process payments.
• Technical Data: Information automatically collected when you visit our website, such as your IP address, browser type, and browsing activity.
• Communication: Information from email, phone, or social media conversations, including feedback and enquiries.

2.  How We Use Your Information

We may use the collected data to:

• Process and manage your bookings, including invoicing and payment processing.
• Communicate with you regarding your booking or provide customer support.
• Improve our services and personalise your experience with Wheels & Waves.
• Send you promotional offers, marketing materials, or updates (you may opt out at any time).
• Comply with legal obligations and for security or fraud prevention purposes.

3.  Sharing Your Information

We do not sell or rent your personal information. We may share your data with third parties only in the following circumstances:

• Service Providers: To facilitate booking and payment processing, or to enhance our services (e.g., payment processors or IT service providers).
• Legal Requirements: To comply with legal obligations, such as responding to lawful requests by public authorities.
• Protection of Rights: To protect our rights, privacy, safety, property, or the public, as permitted or required by law.

4.  Data Security

We take appropriate security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no transmission over the Internet is entirely secure, so we cannot guarantee the absolute security of your data.

5. Retention of Information

We retain your personal information only as long as necessary to fulfillthe purposes outlined in this policy or to comply with legal requirements.

6.  Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to certain types of processing.
• Withdraw your consent to data processing.
• Request a copy of the data we hold on you.

To exercise these rights, please contact us using the details provided below.

7.  Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though some features of our website may not function properly as a result.

8.  Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites, so we encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after such changes indicates your acceptance of the updated Privacy Policy.

10.  Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email:  wheelsandwavesjersey@gmail.com
Phone: 07700 777102